Intelligent Program &
Rebate Management

Incentivizing eMobility Adoption across the Ecosystem with Intelligent and Integrated Experiences

Powered by AI/ML

Driving Customer and Business Engagement and Advancing eMobility Adoption

SmarteMobility's Rebate and Program Management Platform is an integrated solution enabling energy providers, cities, commercial and industrial entities, municipalities, charging providers, and other stakeholders to provide tailored saving programs, rebates, and incentives to their customers. By offering a user-friendly interface, simplified participation methods, and enhanced cost savings, this platform enhances engagement and promotes the widespread adoption of eMobility, whether with end-customer facing incentives or rebates tailored for charging providers

Hyper- Personalization

Empowering Your Customers with Personalized EV Programs, Rebates and Incentives

Ensure energy savings and assured reduction in cost of EV ownership
Detailed information on EV savings programs and rebates for eligible customers
Streamline application process for end users and empower them with proactive application tracking
Promote energy-conscious customer behavior and encourage customers to reduce their carbon footprint
Detailed savings reports for end users to monitor their savings and cost benefits

Alerts & Notifications

Build Impressive Customer Partnerships with Multichannel Communications

Send personalized notifications across channels such as text, email, IVR, push etc.
Proactively inform customers of new EV programs via preferred communication channels
Empower customers to manage their notification preferences
Send targeted notifications on relevant offerings based on segmentation and targeting
24x7 access to customers and with personalized support

Manage User Applications

360-Degree View for Seamless Application Management

Manage the eligibility criteria, document checklist, and the prerequisites for EV program and rebate enrollment
Instantly validate eligibility and save on operational costs
Complete visibility of actions to provide superior service
Intuitive dashboards and frictionless integrations with other applications
Automate real-time communication across email, IVR, text, achieved at scale

Marketing Campaigns and Outreach

Reach Your End-Users At the Right Time with the Right Information, Every Time

Create personalized and targeted marketing and outreach campaigns for all customer segments and businesses
Educate users with relevant information and introduce EV and charging adoption programs
Build comprehensive and 360-degree marketing plans to educate and engage relevant stakeholders
Streamline your customer service and remove operational inefficiencies
Configure customized templates for various channels of communication
Track performance metrics and improve outreach and adoption

Demand Response

Guide Customer Behavior to Foster Demand Response and Enhance Carbon Footprint

Incentivize off-peak charging with customized rate plans and rebates
Educate customers with detailed report of energy saved vs cost savings
Create and manage Demand Response events by analyzing EV customers’ usage data
Manage peak demand-supply issues by introducing intelligent Time-of-Use (TOU) rate plans
Notify customers in real-time of new and ongoing EV charging programs

State-Funded Programs

A Single View of State-Funded EV Programs and Rebates – All in One Place

Streamlined access to end users with detailed view of existing state and federal incentives
Leverage personalization engine to promote relevant available programs
Empower customers and businesses to make informed decisions and drive energy efficiency
Allow users to easily compare and evaluate different programs
Engage with the latest EV program changes, updates and new offerings

Platform Integrations

Building Comprehensive Programs and Rebates from Start to Finish

Unlock personalized, intelligent insights through Smart Meter Data integration
Seamless integration with Distributed Energy Resources (DERs) and renewable sources
Integrate with Smart Home and energy storage solutions
Recommend efficient EV-related products with instant rebates on Digital Marketplace
Pre-integrated with SmarteMobility EV Customer Experience (CX) Platform and other customer solutions

AI/ML Analytics

Unleash the Power of AI-ML for Enhanced Customer Insights

Develop new business models and improve customer awareness toward eMobility
Intuitive interfaces with detailed analysis of customer behavior for creating tailored EV savings programs
Understand each customer segment, their behavior with easy reporting and AI-ML Analytics
Improve program enrollment by offering customized incentivizes based on specific customer needs
Closely monitor EV program performance, customer enrolment, and increased revenue

Scalability

Cloud-Based Platform to Drive eMobility Adoption and Achieve Your Sustainability Goals

White-labelled solution customizable as per business needs
Easily scale to accommodate consumer growth
Modular capabilities and hardware-agnostic features
Security compliance and privacy protection with stringent protocols
100% compliance to regulations and government mandates

Energy & Utilities

EV Charging Providers

Energy Retailers

Municipalities

Cities

Energy & Utilities

EV Charging Providers

Energy Retailers

Municipalities

Cities

Energy Retailers

Municipalities

Cities

Apartments & Landlords

Industrial & Commercials

Energy Retailers

Municipalities

Cities

Apartments & Landlords

Industrial & Commercials

Who is it for?

SmarteMobility Platform is building an ecosystem for improved adoption of electric vehicles (EV). The platform connects stakeholders such as energy providers, cities, commercial and industrial entities, municipalities, charging providers and others to build superior customer experiences, deliver digital self-service, robust charging infrastructure and promote sustainability. Interested in knowing more? Find out how SmarteMobility can help your business.

Platform Benefits

28%

Reduction in Cost on Infrastructure Upgrades

22%

Increase in Revenue

16%

Increase in Uptime and Reliability

12%

Improvement in Charging Station Performance

Frequently Asked Questions

What is TOU rate?

TOU rate, or Time-of-Use rate, is a pricing structure in terms of eMobility where the cost of charging an electric vehicle varies based on the time of day. With TOU rates, electricity prices are higher during peak demand periods and lower during off-peak hours. This encourages EV owners to charge their vehicles during off-peak times when electricity is cheaper and the grid is less burdened. TOU rates incentivize energy consumption patterns that promote grid efficiency, cost savings, and the integration of renewable energy sources.

What is a Digital Marketplace?

A digital marketplace is an online platform where customers can discover and access a wide range of products related to electric vehicles. It serves as a centralized hub for EV owners, providing them with convenient access to energy management products as well as EV-specific items such as charging equipment, accessories, software applications, maintenance services, and more. The digital marketplace plays a crucial role in facilitating the promotion, sales and distribution of EV-related offerings, while providing a seamless and user-friendly experience for EV customers in their digital journey.

Can rebates cover hardware solutions?

Rebates can sometimes cover EV hardware solutions. Rebate programs vary, but they may provide financial incentives or reimbursements for EV hardware, such as home charging stations or other EV-related equipment. These rebates aim to encourage EV adoption and support the installation of charging infrastructure. It's important to check specific rebate programs and their guidelines to determine if they cover hardware solutions and the eligibility criteria for receiving rebates on EV-related equipment.