Powering the EV Experience for You and Your Customers with Intelligence
Experience the future of eMobility with our AI/ML-powered all-inclusive EV platform. Leveraging intelligent insights and analytics, we redefine the electric vehicle journey. Empower businesses and end customers with seamless integration, innovative features, and an integrated energy and charger management platform for elevated satisfaction and efficiency. Embrace the intelligent approach to power the future and embark on enhanced EV adventures with us.
Customer Behavior Insights
360-degree View of Customers’ Behavior for Enhanced Personalization and User Experience
- check_circleIdentify EV adoption patterns
- check_circleAI/ML customer journeys and interactions with Smart BI
- check_circleBill summary and payment analysis
- check_circlePersonalized data analytics and predictive insights based on customers’ usage patterns
- check_circleProactively strategize the integration of EVs and renewable energy sources
- check_circleHyper-personalized promotions and EV adoption insights
Smart Charging Management
Intelligent Insights to Streamline Operations and Enhance Hassle-Free EV Charging Experience
- check_circleMonitor charging insights based on AI-informed customer analytics for a single interface
- check_circleIntuitive dashboards to track performance data over time
- check_circleMonitor usage patterns based on data on underutilized and overutilized charging stations
- check_circleUnderstand customer usage patterns to improve charging station performance and marketing strategies
- check_circleImprove the utilization of charging stations with information about when and where stations are being used
- check_circleEffortlessly manage an unlimited number of charging stations, transactions and users
Customer Engagement
Engage and Educate Users across Customer Touchpoints with Personalized Insights
- check_circleSeamlessly integrate customized recommendations into users’ EV experience
- check_circleIdentify customer concerns and educate them with personalized information to accelerate EV adoption
- check_circleOffer valuable insights to customers on their charging behavior based on cost and energy usage
- check_circleHyper-personalized notifications across users’ preferred communication channels
- check_circleAI/ML reporting analytics to monitor performance and optimize communication strategy
Location Intelligence
Optimize the EV Driver Experience by Harnessing the Power of Location Intelligence
- check_circle24x7 mobile access to end users on location and status of available charging stations
- check_circleElevate performance metrics by integrating GIS-powered insights into charger and charging station usage
- check_circleEmpower back-office teams with real-time geospatial insights for enhanced decision-making
- check_circleEmpower end users with seamless route planning and navigation capabilities powered by GPS-capabilities
- check_circleAnalyze charging station usage patterns and proactively plan maintenance
Grid Planning
Powering Grid Planning with Intelligence Behind-the-Scenes
- check_circleEfficiently schedule EV charger availability to optimize energy usage
- check_circlePredict load by leveraging EV adoption data and charging patterns
- check_circleLoad disaggregation analysis for efficient energy management and grid resilience
- check_circleIdentify presence of EV with disaggregation insights
- check_circleIntegrations with Distributed Energy Resources (DERs) and energy storage
- check_circleDrive off-peak charging by offering personalized rate plans and rebates
TOU Rates & Program Management
Intelligently Offer TOU Rate Plans, Rebates and Programs to Customers, Backed by Data
- check_circleGain in-depth insights into customer segments and businesses to increase ROI of programs
- check_circleMonitor program enrollment and quantify customer savings with ease
- check_circleCreate personalized Demand Response programs based on customers’ usage data
- check_circleEncourage off-peak charging with intelligent Time-of-Use (TOU) rate plans
- check_circleDevelop customized EV savings programs based on in-depth analysis of customer behavior
Customer Targeting
Craft Personalized and Targeted Marketing Campaigns with AI-Powered Behavioral Insights
- check_circleRun highly targeted outreach strategies with micro-segmentation to accelerate EV adoption
- check_circleAccurate targeting based on meter data disaggregation
- check_circleIdentify the most suitable customers based on their charging behaviors to optimize program enrollment
- check_circleDrive down program costs and increase ROI through focused engagement
- check_circleFrictionless integrations with SmarteMobility EV CX Platform or other customer applications
Field Operations
Eliminate Operational Inefficiencies with AI-Based Analytics
- check_circleOptimized workforce journeys tailored to specific business needs
- check_circlePre-integrated with Mobile Field Workforce Management for field service management
- check_circleEfficiently manage assets throughout the lifecycle and enhance performance
- check_circleMaximize resource utilization and uptime of charging stations
- check_circleCentralized logging and analysis for monitoring, troubleshooting and correlation
Support and Compliance
Put Intelligence to Work and Unlock Value on Both Sides of the Meter
- check_circleIntegrated with hardware-agnostic capabilities to discover customer and workforce insights
- check_circleCloud-based solution with no disruptions to IT or organizational processes
- check_circleSeamless integration with charge points compliant with the Open Charge Point Protocol (OCCP)
- check_circleExtensive support for a wide range of chargers and protocols, including Open Smart Charging Protocol (OSCP) and Open Charge Point Interface (OCPI)
- check_circleUninterrupted grid connectivity and scalability for seamless operations
Energy & Utilities
EV Charging Providers
Energy Retailers
Municipalities
Cities
Energy & Utilities
EV Charging Providers
Energy Retailers
Municipalities
Cities
Energy Retailers
Municipalities
Cities
Apartments & Landlords
Industrial & Commercials
Energy Retailers
Municipalities
Cities
Apartments & Landlords
Industrial & Commercials
Who is it for?
SmarteMobility Platform is building an ecosystem for improved adoption of electric vehicles (EV). The platform connects stakeholders such as energy providers, cities, commercial and industrial entities, municipalities, charging providers and others to build superior customer experiences, deliver digital self-service, robust charging infrastructure and promote sustainability. Interested in knowing more? Find out how SmarteMobility can help your business.
Platform Benefits
28%
Reduction in Cost on Infrastructure Upgrades
22%
Increase in Revenue
16%
Increase in Uptime and Reliability
12%
Improvement in Charging Station Performance
Frequently Asked Questions
OSCP, or Open Smart Charging Protocol, is a communication system used in eMobility. It allows electric vehicles and charging stations to "talk" to each other efficiently. With OSCP, charging sessions can be optimized by balancing the load, responding to demand, and reducing peak usage. This protocol ensures that different charging stations and vehicles can work together smoothly, making charging convenient and hassle-free for EV drivers.
Operational AI refers to the application of artificial intelligence (AI) technologies in the operations of eMobility. It uses AI algorithms and data analysis to optimize and improve electric vehicle operations. Operational AI can enhance charging infrastructure management, optimize charging schedules, predict energy demand, and improve fleet management efficiency. By leveraging AI capabilities, operational AI helps streamline eMobility operations, making them more intelligent, efficient, and sustainable.
Off-peak charging refers to the practice of charging electric vehicles (EVs) during periods of low electricity demand. During off-peak hours, such as late at night or early morning, electricity rates are typically lower due to reduced overall demand. EV owners can use these lower rates by scheduling charging sessions during off-peak hours. This helps save EV owners' costs and reduces strain on the power grid during peak usage times, promoting more efficient and sustainable charging practices.
Latest Resources & Thought Leadership
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