Driving India's eMobility Revolution

Driving India’s eMobility Revolution

A SmarteMobility Success Story

India's eMobility revolution signifies a paradigm shift, heralding an era where sustainability and energy transformation take center stage. As one of the world's largest economies, India is not just observing but actively steering this transformation, focusing on amplifying EV adoption while refining the charging experience.

India's leading energy provider recognized its pivotal role in this evolution and the objectives were crystal clear: establish an advanced charging network that spans diverse sectors and elevate the customer experience to unprecedented levels. To turn this vision into reality, the energy provider embarked on a quest for a dynamic, innovative solution. With the synergy of vision and expertise, the stage was set for a collaboration with SmarteMobility, poised to redefine eMobility in the nation and pave the way for a greener, sustainable future.

Empowering the EV Customer Experience:

Under the partnership with SmarteMobility, the provider introduced the SmarteMobility Customer Experience (CX) Platform, an innovative digital platform revolutionizing EV charging management and customer experience. This platform, built with cutting-edge AI/ML technology, addresses the needs of various user segments. From commercial enterprises to residential customers and fleet operators, the platform ensures seamless and hassle-free EV charging experiences for all. Its user-centric design is a testament to the commitment to simplifying the complexities of charging management, making it accessible, intuitive, and efficient for every user, regardless of their specific requirements.

Smart Features from SmarteMobility

The SmarteMobility Platform offers a wide array of features, ensuring effortless EV charging management and customer experience:

  1. Secure and Seamless Login: Users benefit from robust security measures, including password and OTP protection.

  2. Intuitive Dashboard: Instant access to payment methods, balance, charging insights, and usage summaries, empowering informed decision-making.

  3. Location Discovery: Easily locate charging stations with detailed directions and QR code-based charging initiation.

  4. Remote Charging Management: Manage tariffs, payment methods, and charging status remotely for ultimate convenience.

  5. Advanced Booking System: Schedule charging slots in advance, streamlining the charging process for users.

  6. Personalized EV Management: Tailored plans and programs designed for individual drivers, promoting a customized experience.

  7. Multiple Payment Channels: Seamless transactions via various channels, including popular digital wallets and debit/credit cards.

  8. Integration with Smart Cards: A seamless charging experience, enhancing user convenience and promoting widespread adoption.

  9. Real-time Notifications: Stay updated with real-time alerts and notifications, ensuring effective customer engagement.

  10. Trip Planning Functionality: Plan routes and discover charging stations en route, facilitating seamless travel experiences.

Driving SmarteMobility Forward

The SmarteMobility Platform has revolutionized EV charging, delivering significant value to users and the environment:

  • 5-Star Customer Experience: The platform earned stellar reviews for its seamless usability, garnering high praise from satisfied users.

  • Advanced Self-Service Platform: Users benefit from a user-friendly interface, enhancing their control over charging operations.

  • Streamlined User Journeys: Well-defined pathways within the application ensure users navigate effortlessly, promoting higher engagement.

  • Native Mobile App Advantage: Accessible on both iOS and Android devices, the platform caters to a broad user base, maximizing its reach.

  • Easy and Simple EV User Experience: The platform's user-centric design simplifies EV ownership, encouraging more individuals to embrace sustainable transportation.


The collaboration between SmarteMobility and India's leading energy provider stands as a shining example of India's commitment to eMobility. This partnership exemplifies the nation's commitment to sustainable practices, creating a model for others to emulate. With every charging station, every seamless transaction, and every satisfied EV user, the nation moves closer to a cleaner environment and a brighter, more sustainable tomorrow for all its citizens. Together, we are shaping a transformative narrative where mobility harmonizes with nature, paving the way for a future we can all be proud of.

At SmarteMobility, our unwavering vision is to lead the global eMobility revolution and forge a sustainable future for generations to come. As the world's fastest-growing and premier PaaS platform, our mission is to unite industry players, providing a powerful, integrated platform that propels the transformation of the energy and mobility landscape.

Harnessing cutting-edge technologies like AI, ML, and IoT Analytics, we seamlessly connect energy providers, cities, commercial and industrial entities, municipalities, charging station providers, and others to create a cohesive and intelligent EV ecosystem. By empowering end users to efficiently manage and control their electric vehicles, we empower stakeholders to make informed investments and deliver comprehensive, tailored experiences that guarantee seamless and gratifying customer journeys.


Get in Touch with our
Industry Experts